We are proud to provide the following services:
1. Pre-sale services
- Possible on-site investigation.
- Customized design.
- Advisory service.
- Technical solutions.
2. In-sale services
- Installation guide.
- Online testing.
- Function confirmation.
3. After-sale services
- Timely maintenance.
- Technical training.
- Visiting.
- Engineering consulting.
- Deal with complaints.
Services under warranty
(i) Free
- Failures of LEDs(within 5 years)
- Failures of Battery ( within 2 years)
- Failures of controller( with in 3 years).
- Failures of PV ( within 10 years).
(ii) Paid
- Failures not caused by HitechLED's construction.
- Failures due to false operation.
- Failures as the result of natural disaster.
If you have any questions, please do not hesitate to contact us via e-mail: leds(@)hi-techled.com