We are proud to provide the following services:

1. Pre-sale services

• Possible on-site investigation.
• Customized design.
• Advisory service.
• Technical solutions.

2. In-sale services

• Installation guide.
• Online testing.
• Function confirmation.

3. After-sale services

• Timely maintenance.
• Technical training.
• Visiting.
• Engineering consulting.
• Deal with complaints.

Services under warranty

(i) Free

• Failures of LEDs(within 5 years)
• Failures of Battery ( within 2 years)
• Failures of controller( with in 3 years).
• Failures of PV ( within 10 years).

(ii) Paid

• Failures not caused by HitechLED's construction.
• Failures due to false operation.
• Failures as the result of natural disaster.

If you have any questions, please do not hesitate to contact us via e-mail: leds(@)hi-techled.com